Screen Reader01/06/2026
- Who We Are
- Sustainable development
Get a consultation!
Starting from January 1, 2026, Baiterek National Investment Holding has launched a Unified Contact Center — a centralized communication channel for clients and entrepreneurs interacting with the Holding’s subsidiaries and affiliated organizations.
The establishment of the Unified Contact Center is part of the Holding’s systematic efforts to enhance the accessibility of state support measures, optimize client interaction processes, and develop modern, client-oriented services. The new interaction format allows clients to receive initial consultations on all support instruments in one place, without the need to independently search for information or contact multiple organizations simultaneously.
By calling the single number 1408, clients can receive consultations on programs offered by the following subsidiaries and affiliated organizations of the Holding:
Contact center operators provide initial consultations, assist in identifying the most suitable support instruments, and, if necessary, ensure that inquiries are forwarded to specialized experts of the relevant Holding organizations.
The launch of the Unified Contact Center is aimed at increasing transparency and convenience in interactions with development institutions, as well as reducing administrative and time costs for businesses and applicants. The project has been implemented as part of the digitalization strategy of Baiterek National Investment Holding and reflects a transition to a more integrated and client-focused operating model.
The Unified Contact Center operates from 08:30 to 17:30. Calls are accepted via 1408 and are free of charge for subscribers of all mobile operators in the Republic of Kazakhstan.
