To implement a successful and effective sustainable development policy, the Holding pays due attention to stakeholder engagement. In identifying stakeholders, the Holding and its subsidiaries use international standards in this area.

The Holding’s Stakeholder Map has been developed to identify stakeholders, their degree of influence and the areas in which they influence the Holding’s interests.

In building relationships with stakeholders, the Holding is guided by the following fundamental principles:

• Respecting and taking into account the interests of all stakeholders;

• Proactively informing target audiences about its activities;

• Ensuring objectivity, reliability, independence and a high level of information transparency in the implementation of government programmes, certain internal procedures (procurement, recruitment, provision of financial and non-financial services), and the use of funds;

• Ensuring open and productive cooperation with all stakeholders;

• Fulfilling commitments to stakeholders;

• Obtaining regular feedback from stakeholders.

Up-to-date information on corporate development can be found in the relevant section.