Dear friends!

Baiterek Holding values its reputation and strictly adheres to the Code of Business Ethics. We strive to ensure that our employees and partners comply with the principle of conscientiousness and transparency in work, ensure the legality and fairness of their decisions. In this connection, we inform you that for the timely detection and prevention of any violations relating to the central office and the group of companies of the Baiterek holding, there are communication channels for professional and confidential consideration of applications.

In this way:

On the facts of violations by any employee and officer of Baiterek NMH JSC of the labor legislation of the Republic of Kazakhstan

internal procedures and the Code of Business Ethics of Baiterek NMH JSC, as well as on facts and situations that may lead to corporate conflict and conflict of interests , please contact the Ombudsman of Baiterek NMH JSC by phone +7 (7172) 907-817, as well as the email address: or the postal address: 010000, Republic of Kazakhstan, Z05Т3Е2, city of Astana, Yesil District, 55A Mangilik El Ave, Ombudsman.

For facts or possible cases of corruption and fraud, as well as other illegal actions at Baiterek NMH JSC

contact the Baiterek NMH JSC Anti-corruption compliance service by phone +7 (7172) 955-988, and also by e-mail: or mailing address: 010000, Republic of Kazakhstan, Z05Т3Е2, the city of Astana, Yesil district, Mangilik El Ave., Building 55A, Head of the Anti-corruption compliance service.

In order to ensure confidentiality, complaints from individuals and legal entities on issues of corruption and fraud, on the actions of individual employees of the Holding and (or) its subsidiaries when performing their official duties, are registered and sent only to the Anti-Corruption Compliance Service  in accordance with the internal regulatory documents of the Holding.

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